Privacy Policy

When you use our app, we collect the following information:

1. Personal information: When you log in with Vipps and/or BankID, we collect your full name, date of birth, email address and mobile phone number registered with the provider you log in with. We then retrieve your registered address from the National Population Register (Folkeregisteret). Your address is used to place you in your neighbourhood. You can decide for yourself whether you want to be anonymous or public on the map, and you can edit the visibility of other personal details under "My privacy settings".
2. Device information: We may collect information about the device you use to access our app, including hardware model, operating system and version, unique device identifiers and mobile network information.
3. Hudd may offer an alarm function that lets you alert people you have predefined about a critical situation. When you use the alarm function, you will be asked to allow the app to collect precise location data. When the function is used, your location will be shared with the people you have predefined.

The purpose of the processing of personal data described above is to provide you with Hudd and the features in the app you choose to use. The legal basis is performance of a contract with you.

We may use the information we collect for the following purposes:

1. To provide and maintain our app and its features.
2. We use information about where you live to select the organic and commercial content shown to you. We may suggest people and businesses to follow based on where you live and which accounts you already follow. Otherwise, we do not use personal data for personalisation.
3. To provide customer support and respond to your enquiries.
4. To detect, prevent and address technical problems and ensure the security of our app.
5. To comply with applicable laws, regulations or legal processes.

The purpose of the processing of personal data described above is the operation and delivery of Hudd to its users. The legal basis is performance of a contract with you for items 1 to 3, legitimate interests for item 4, and a legal obligation for item 5.

We may otherwise share your personal information under the following circumstances:

1. With your consent: We may share your information with third parties when you give your consent. You can always withdraw a consent. This does not affect the lawfulness of our use of your information before you withdrew the consent.
2. With service providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, maintenance and support for our app. This is not a disclosure of personal data in the legal sense.
3. For legal reasons: We may disclose your information if required by law or in response to valid requests from public authorities (e.g. the police, a court or a regulatory authority).

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. We retain your data for as long as you have an active account with Hudd. You can choose to delete your Hudd account at any time, and with it all personal data we hold about you.

We do not transfer personal data to countries outside the EU/EEA.

We take reasonable precautions to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You can update, correct or delete some of your personal information through your account settings in the app. You can also contact us directly to request access to, correction of, or deletion of your personal information. You also have the right to object to our processing of your data, as well as the right to request restricted processing or data portability.

We may update our Privacy Policy from time to time. We will notify you of any changes by publishing the new Privacy Policy on this page and updating the "Effective date" at the top of this Privacy Policy.

Hudd is published by Hudd AS, a Norwegian company with company registration number 933 270 157. Hudd AS is the data controller for the app's processing of personal data. If you have questions about this Privacy Policy or our privacy practices, you can contact us at [email protected].

If you believe we are processing personal data in breach of this Privacy Policy or statutory rules, you can contact us, and we ask that you specify your enquiry.

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet), www.Datatilsynet.no.

We expect users to behave with ordinary good manners and in accordance with applicable law.

Breaches of these rules of conduct may result in moderation measures, including deletion of posts or comments, temporary suspension or permanent closure of a user account. Matters that may constitute criminal offences may be reported to the police.

If content is repeatedly reported by other users, Hudd may review and assess the content. Where there is a high number of reports, content may be removed from the platform without notice.

We encourage all users to help create a safe and positive environment on the platform. If you come across content or behaviour that breaches these rules, we ask you to report it via the reporting function on the platform or by contacting us at [email protected].

These rules of conduct distinguish between public and private content. Certain rules apply in particular to public posting — for example, sharing sensitive information about other people or re-sharing others' content without consent.

Public content. Under these rules of conduct, posts are considered public if they are visible to the neighbourhood, the country or globally, as well as in public groups. Private messages and entirely private groups with a limited number of members are regarded as private communication.

Note that unlawful content, or use of the platform for criminal activity, is not permitted, regardless of whether it is shared publicly or privately.

Hudd may not be used to commit, facilitate or incite criminal acts.

This includes, but is not limited to:

1. hate speech or discriminatory expressions that are unlawful under the Penal Code
2. threats, harassment or incitement to violence
3. fraud or deception
4. pyramid schemes or unlawful investment schemes
5. unlawful marketing or sale of goods and services, including alcohol or other regulated products in breach of applicable regulations
6. sharing or sale of illegal goods or services
7. incitement to, or organization of, unlawful acts
8. sharing material that infringes copyright or other rights
9. identity theft or attempts to impersonate others
10. unlawful collection or sharing of personal data

Criminal expressions or other unlawful activity will not be tolerated. In the event of serious breaches, user accounts may be closed without warning, and the matter may be reported to the police.

Content containing violence, serious injury, graphic events or other strongly disturbing material should not be posted publicly on the platform.

Although such content is not necessarily unlawful, it may be distressing or unsettling for other users. We therefore ask users to exercise particular caution when sharing images, video or descriptions of violence, accidents, deaths or other serious events.

Hudd may remove or limit the visibility of content assessed as unnecessarily violent, graphic or frightening, especially where it is shared without a clear informational purpose or context.

You are responsible for ensuring that you have the necessary rights to the content you publish on Hudd. Publishing that infringes copyright or other intellectual property rights is not permitted.

Be aware that content on the internet can easily be copied or screenshotted. Do not share others' content publicly without consent from the rights holder, and please cite the source where relevant.

Publishing images, video or information about other people normally requires the consent of the person concerned. Be cautious about what information you share about others.

If we are made aware of the public posting of sensitive information, personal data, or content that singles out individuals, such content may be removed without warning to protect third parties.

When publishing images or information about children under 18, a parent or guardian must be informed and have given their consent.

The following types of content are not permitted on Hudd:

1. violent or threatening content
2. frightening or harassing behaviour
3. discriminatory or demeaning expressions
4. hateful expressions or incitement to harm against persons or groups

Sexually explicit content and nudity may not be posted publicly on the platform. This also applies to sexually explicit language in text or comments.

Examples of content that is normally not permitted to be posted publicly include:

1. images or video with clear nudity or sexual situations
2. sexually suggestive images or videos primarily intended to be sexually arousing
3. sexually charged descriptions or comments directed at other users

Posting repeated or identical content at high frequency is not permitted on the platform. This applies in particular to spam, mass posting, or the coordinated spread of undocumented or misleading claims.

In the event of such breaches, we may issue a warning, delete content or restrict the account. Repeated breaches may lead to temporary or permanent suspension.

Creating or administering groups that purport to represent persons, businesses, organizations or other entities without their express permission is not permitted.

This includes fake or misleading groups that give the impression of affiliation with a person or organization, including where this concerns actors from other social platforms.

Groups on Hudd are administered by the group administrators. The administrators decide how the group is moderated and may remove content considered irrelevant or in breach of the group's rules.

Many groups have their own group rules. These must be respected by the group's members.

Even where a group is moderated by its administrators, Hudd may still intervene and remove content or users that breach the platform's rules of conduct.

Sending unsolicited advertising or spam via private messages or in comments is not permitted.

Only businesses and organizations with a paid organization account are permitted to publish commercial content on the platform. Ordinary user accounts may not promote products or services in public posts or comments.

Repeated or intrusive promotion without the correct account type or the recipient's consent may lead to moderation measures, including deletion of content and suspension.

It is permitted to invite others to join a group or follow an organization page from your own profile, as long as this is not done in a way that feels like spam. If such invitations are posted in a group, it is the group administrators who decide whether the content should be removed.

If a registered user has passed away, we can assist with deletion of the account. In such cases, we ask the closest next of kin, who can document the relationship, to contact us at [email protected].